Janet Scott’s Resume

· Accomplished, client-focused writer and editor with broad experience in content development and marketing in both traditional and digital platforms.

· Seasoned university educator and administrator for international students across a wide variety of cultures.

· Deadline-focused, proactive problem solver able to blend creativity with pragmatism.

EDUCATION

·  Eastern Michigan University— Master of Arts with honors, Teaching English to Speakers of Other Languages, 2001

· Harvard University—Bachelor of Arts with honors, English and American Literature and Language, 1986                           

WRITING & EDITING EXPERIENCE

The Write Place—Bloomfield Hills, MI, 2015-present                                                                                                                                                     

· Areas of specialization include enhanced SEO product descriptions, video scripts and website copy for a broad range of clients across the United States.

· Diverse projects include: overseeing a total content reconstruction for a national home repair website while managing a team of two copywriters; developing and writing promotional video scripts for an international auto supplier; developing SEO copy for a variety of national manufacturers selling on the Amazon platform; editing brochure copy for a financial institution in Michigan and an insurance brokerage company in California.

·  Clients include International Brake Industries, Michelin, Innovative Learning Group, Financial Freedom House, Brownyard Insurance, Arden Companies and more.

Co-author, The Million Dollar Greeting: Today’s Best Practices for Profit, Customer Retention and a Happy Workplace, 2018                                                                                                                                             

· Published by NYC’s Apollo Publishers, the book explores how nine North American business leaders inspire outstanding customer service in the digital age.

· Wrote, organized and edited multiple drafts; researched sections on millennials and the history of customer service.  

Arden Companies—Bingham Farms, MI, 2012-2015                                                                                                                                              

· Copywriter: Wrote original video scripts and sales copy for $60M outdoor division. National wholesale clients included Walmart, The Home Depot, Lowes, and Target. Created tag line, brand voice and sales copy for Arden’s upscale brand, Bombay Outdoors.  

·  Social Media: Developed all content for Bombay Outdoors social media vehicles: Facebook--which grew from 0 to 76,500 fans in its first 18 months—the Bombay blog, and the Bombay Outdoors eNewsletter.

·  Internal Communication: Projects included rewriting the company’s website copy, editing the HR manual for three locations, and writing the monthly newsletter sent to 800 employees worldwide.

Wayne State University—Detroit, MI,  2015- present                                                                                                                                                    

· Editor: Review and edit multiple academic articles and dissertations written by international PhD candidates in the department of Mechanical Engineering.

Santa Maria Times, Santa Maria, CA, 1986-1988 

· Editor/Reporter: Edited daily Lifestyle section and reported on arts and feature stories.

ACADEMIC WORK EXPERIENCE

Wayne State University, Detroit, MI, 2001-2012      

· Director:  8-week summer English Language Institute session, including teaching and coordinating all aspects of student life.

· Testing Coordinator: Planned, implemented, and reported all English proficiency testing at Wayne State University. Collaborated with all key internal stakeholders, including WSU undergraduate and graduate admissions, academic departments and the students themselves.

· Instructor: Taught full English proficiency to speakers of other languages, with particular emphasis on good writing skills. Executed long-term planning, monitoring, and assessments for diverse group of students with broad base of skills. 

Oakland Community College, Auburn Hills, MI, 2005-2008

· Taught beginning grammar, intermediate grammar, and listening skills to speakers of other languages.

Private Tutor, Bloomfield Hills, MI, 2004-present

· Design customized tutorials for individuals in the private, medical, and business sectors.